The Discernible Blog

Maintaining Composure: Effective Emotional Regulation in Security Incident Response
Melanie Ensign Melanie Ensign

Maintaining Composure: Effective Emotional Regulation in Security Incident Response

The ability to remain calm and composed during an incident response is critical to a successful recovery. Yet, it’s challenging to do in practice if you’re unprepared. Written plans and procedures are great (and necessary for compliance). Still, execution is the hardest part, where human emotions often get the better of security teams and their partners across the business.

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Communication Measurement and AI
Melanie Ensign Melanie Ensign

Communication Measurement and AI

There is a lot of promise for AI in making it easier and more cost-effective for organizations to adopt an outcomes-based approach to measurement instead of merely counting outputs. Imagine, for example, that we could use AI to quickly and more expansively track the impact of the specific content, language, and timing of incident response communications.

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CUSTOMER CASE STUDY
Melanie Ensign Melanie Ensign

CUSTOMER CASE STUDY

The hallmark of Discernible’s approach is that incident response plans are designed to address a variety of security-related incidents regardless of severity or impact.

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