The Discernible Blog
Empowering Business Leaders to be Savable Victims: Drawing Incident Response Insights from Rescue Scuba Diving
What does being a "savable victim" in the context of cybersecurity incident response look like? We draw insights from rescue scuba diving to emphasize the importance of self-awareness, effective communication, and remaining calm under pressure for both rescue divers and business executives during incidents.
Mailbag: How do you regain trust after an initial communications misstep?
Whether it's a poorly timed announcement, an ill-considered tweet, or a misinterpreted internal message, the key to recovery lies in how you handle the aftermath. Here are a few recommendations on how to navigate your way back from a communications misstep.
Building Trust Between Security and its Peers
Dr. Ryan K. Louie and Kim Burton join Discernible CEO Melanie Ensign for a discussion on how security teams can develop deeper trust with their partners in the business.
Why No One Listens to Cassandra
The widely misunderstood curse of Cassandra didn’t impact other people’s ability to understand each other. It changed how Cassandra communicated, burying the meaning of her advice in vague and opaque language.
📬 Mailbag: Where should security communications be on the organization chart?
A reader asks: Where should security communications be on the organization chart?
CUSTOMER CASE STUDY: Twilio
Discernible was brought in by Twilio’s then CISO to find a creative and easily deployable solution to entice people from across the security organization to speak, blog, and generally share the good work the teams were doing and engage more deeply with their cohort outside the company.
A CISOs right hand on how security communications can build credibility across the organization
Jessica Walters is Senior Security & IT Program Manager at Tessian, and former Chief of Staff to the CISO of Cisco’s Security Business Group. I had the pleasure of working with Jessica in her former role and in this Q&A, she shares her perspective on how to use security communications proactively in building an effective security team.
Not Just Security: CISOs are Business Executives
New research shows effective communication strategy and execution is critical for CISOs to earn and maintain legitimacy with the business.
Every Security Decision is a Business Decision. Communicate Accordingly.
Glenn Thorpe is the Sr. Director of Security Research and Detection Engineering at GreyNoise and a Discernible Advisor. In this Q and A, Glenn shares his insights into why understanding business and how to communicate effectively is critical for anyone working in cybersecurity today.
CEO Interview: “Words with Impact: Communication Tips for Privacy Technologists”
An interview with Discernible CEO Melanie Ensign and the Shifting Privacy Left Podcast.
Exercising Influence as the Security Team: Look for Friction Not Just Fuel
Sometimes in security, we try to win people over by pushing harder, missing the friction that prevents them from exercising the behavior or decisions we need.