The Discernible Blog
CUSTOMER CASE STUDY
Discernible was brought in to provide strategic communications analysis, training, and professional development for Cisco Secure’s then new and expanding leadership team.
Maintaining Composure: Effective Emotional Regulation in Security Incident Response
The ability to remain calm and composed during an incident response is critical to a successful recovery. Yet, it’s challenging to do in practice if you’re unprepared. Written plans and procedures are great (and necessary for compliance). Still, execution is the hardest part, where human emotions often get the better of security teams and their partners across the business.
Building Trust Between Security and its Peers
Dr. Ryan K. Louie and Kim Burton join Discernible CEO Melanie Ensign for a discussion on how security teams can develop deeper trust with their partners in the business.
Is Your Security or Engineering Team ready for a Chief of Staff?
Advice from a CISO Chief of Staff on how to know when the time is right to hire a Chief of Staff and how to find the right one for your team.
📬 Mailbag: Where should security communications be on the organization chart?
A reader asks: Where should security communications be on the organization chart?
“The solution is not buying another server, it’s having better communications.”
Q&A with DEF CON founder and CEO Jeff Moss on the value of security communications.
CUSTOMER CASE STUDY: Twilio
Discernible was brought in by Twilio’s then CISO to find a creative and easily deployable solution to entice people from across the security organization to speak, blog, and generally share the good work the teams were doing and engage more deeply with their cohort outside the company.
A CISOs right hand on how security communications can build credibility across the organization
Jessica Walters is Senior Security & IT Program Manager at Tessian, and former Chief of Staff to the CISO of Cisco’s Security Business Group. I had the pleasure of working with Jessica in her former role and in this Q&A, she shares her perspective on how to use security communications proactively in building an effective security team.
Not Just Security: CISOs are Business Executives
New research shows effective communication strategy and execution is critical for CISOs to earn and maintain legitimacy with the business.
Exercising Influence as the Security Team: Look for Friction Not Just Fuel
Sometimes in security, we try to win people over by pushing harder, missing the friction that prevents them from exercising the behavior or decisions we need.
Preparing for Task Loading During Incident Response
Proactively planning for task loading in our incident response gives us more cognitive capacity to take in and make sense of more elements of the situation.
Resilience is a Team Sport Chief Security Officers Must Learn How to Coach
One of the most overlooked aspects of incident response is how the culture, communication, and resilience of security teams will change.
